EVERYONE IS A SALESPERSON!
by Rich "MR POS"
Wilkins
Wow, isnt that a scary thought? But its true! If you
want to make more money in your job, want a promotion, want your
spouse to be more accepting of you, as well as a better standard
of living then you are going to have to sell. And guess who you
are going to have to sell first? Thats right, yourself!
As a professional speaker when I ask the question of my audience,
"Whos in the selling business," most people wont
raise their hands. Or before they do, they look around the room
to see who has raised their hand first. Unfortunately, most people
have had a bad experience with a sales person because they have
tried to manipulate them into buying. Recently my wife had a watch
that she had purchased at a store while we were out of town. After
a few months the band kept coming unhooked and she said that she
was going to return it to the manufacturer for credit. She was disappointed
because she really liked her watch. Once day while my wife and I
were at the copy shop making some copies I spotted a jewelry store
a few stores down from where I was making my copies. I suggested
to my wife that she take her watch and see if they could fix it.
Upon finishing my copies she hadnt return so I thought I would
check on her. As I walked through the door of the jewelry store,
my wife exclaimed that they had fixed her watch and she was excited.
Being a man, I asked her what they charged her and she replied,
"It was only $2800 and look at the ring and necklace they threw
in with the repair." Actually they repaired the watch at no
cost, but because the lady who waited on her was so nice and gentle
with her, my wife wound up investing in a ring and necklace! Mary,
the sales person, had the desire to see my wife through her eyes.
My example helps us better understand that people dont like
to be sold, however they do love to buy. Effective selling is a
relationship and it is not based on doing something to someone.
It is based on an attitude of doing something for someone through
asking them questions about what they value. Whether you are striving
to grow a personal or professional relationship it all starts by
meeting people where they are, asking them what they value, and
conducting yourself in a manner that creates value for them. Live
your life by this saying, "If you can see John Brown through
John Browns eyes, you can sell John Brown what John Brown
buys.